Shipping Policy
Delivery Areas
We provide fast delivery across Pakistan. Shipping is available to all major cities and towns nationwide.
Shipping Methods
We use reliable shipping partners to ensure your orders arrive safely and on time. Shipping methods and costs will be discussed at the time of order confirmation.
Delivery Time
Delivery times vary based on your location:
- Major Cities: 2-3 business days
- Other Cities: 3-5 business days
- Remote Areas: 5-7 business days
Please note that delivery times are estimates and may vary due to circumstances beyond our control.
Shipping Costs
Shipping costs are calculated based on order size, weight, and destination. Free shipping may be available for bulk orders. Contact us for details.
Order Tracking
Once your order is shipped, you will receive tracking information via WhatsApp or email (if provided).
Return Policy
Return Eligibility
We accept returns for defective or damaged products. Returns must be initiated within 7 days of delivery.
Return Conditions
- Products must be in original, unopened condition (unless defective)
- Original packaging should be included when possible
- Proof of purchase is required
Defective Products
If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or refund.
Return Process
- Contact us via WhatsApp or email to initiate a return
- Provide order details and reason for return
- We will provide return instructions and address
- Once received and inspected, we will process your refund or replacement
Refunds
Refunds will be processed within 5-7 business days after we receive and inspect the returned product. Refunds will be issued via the original payment method.
Non-Returnable Items
Custom orders, special items, and products that have been used or modified cannot be returned unless defective.
Contact for Returns
For return inquiries, please contact us via WhatsApp or email with your order details.